Privacy Policy

Introduction

Rachel Christensen (we, us, the Business) is committed to protecting the privacy and security of personal information you supply to us. This Privacy Policy (Policy) describes how we collect, use, disclose, and protect your personal and health information. It also outlines compliance with the Privacy Act 2020 and the Health Information Code 2020. By using our website, social media platforms, or purchasing goods and services, you agree to this Policy.

We may update this Policy by uploading a revised version on our website. The changes will apply from the date of upload. Please review this Policy periodically to stay informed.

Last reviewed: 18/12/2024.

Collection of Your Personal and Health Information

What Information Do We Collect?

• Your name, contact information (address, phone, email), and date of birth.
• Health information related to lifestyle habits, goals, and challenges.
• Purchase history, billing, and payment information.
• Session notes and progress details from coaching services.
• Information from social media platforms, payment providers, and referrals.
• Details collected automatically, such as device type, IP address, and browsing activity.

Providing personal or health information is voluntary, but without it, we may be unable to provide our services.

Use of Your Information

We use your personal and health information to:

• Provide and improve our goods and services.
• Respond to inquiries and manage disputes.
• Analyze website usage and user preferences.
• Facilitate payments and send marketing communications.

Disclosure of Your Information

We may disclose your information to:

• Third-party service providers for operational support.
• Government authorities as required by law.
• Prevent or address fraud, security, or technical issues.

Data Retention and Security

We retain personal information as long as necessary for the purposes for which it was collected. We use industry-standard encryption and security measures to protect your data, but no system is completely secure.

Marketing Communications

With your consent, we may send newsletters and promotional materials. You can opt-out at any time by contacting us.

Cookies and Tracking Technology

We use cookies to enhance website functionality and analyze user behavior. You can manage cookies through your browser settings.

Accessing and Correcting Your Information

You have the right to access and correct your personal or health information. Requests can be submitted to our Privacy Officer.

Contact Information

Privacy Officer: Rachel Christensen
Email: [Insert Email Address]

For unresolved disputes, you may contact the Privacy Commissioner. More information is available at https://www.privacy.org.nz/.